Privacy Policy

Effective Date: [18-08-2023]

Welcome to the Bigwheel. At Bigwheel, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you use our website or interact with our services. By accessing our website or using our services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and mailing address.
• Payment Information: Credit card details and other payment-related information for processing orders.
• Demographic Information: Age, gender, and other relevant demographic data.
• Usage Information: Information about how you use our website, including pages visited, products viewed, and preferences.
• Communication Information: Records of your interactions with us, such as customer service inquiries.

2. How We Use Your Information

We use your personal information for various purposes, including:

• Processing Orders: To fulfill your purchases and deliver products to you.
• Customer Service: To respond to your inquiries, requests, and feedback.
• Personalization: To provide you with a tailored browsing experience and product recommendations.
• Marketing: To send you promotional materials, newsletters, and special offers.
• Analytics: To analyze website usage, improve our products and services, and enhance user experience.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. Sharing of Information

We may share your personal information with:

• Service Providers: Third-party service providers who help us with functions such as payment processing, shipping, and marketing.
• Business Partners: With your consent, we may share information with business partners for joint promotions or collaborations.
• Legal and Regulatory Authorities: When required by law or to respond to legal processes.

4. Your Choices

• You can update or correct your personal information by logging into your account on our website.
• You can opt out of receiving marketing communications from us by following the unsubscribe instructions provided in our emails.
• You can manage your cookie preferences through your web browser settings.

5. Data Security

We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage method is completely secure.

6. Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from individuals under 16 years of age.

7. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the effective date will be updated accordingly.

8. Contact Us

If you have any questions about our Privacy Policy or our use of your personal information, please contact us at myinquiries@bigwheelmalaysia.com

By using our website or interacting with our services, you consent to the practices described in this Privacy Policy.

This Privacy Policy was last updated on [18-08-2023].